Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Value for Money
Convenient Location
Inconsistent Service
Limited Dining Options
7.2/10
Very good
Rooms
7.2
Location
7.5
Service
8.2
Dining
7.3
Guest reviews
7.2/10
based on 6 reviews
8.0
8.0/10 based on 694 reviews
Douglas
United Kingdom,
April
2024
7.6/10
The hotel's location was ideal for exploring Canada's Wonderland and Vaughan Mills shopping. Our room, albeit a bit dated and dark, was clean and comfortable. The service was friendly, although there was a slight rush to vacate the room in the morning. The self-service dining option offered a satisfactory variety of choices. Overall, good value for money with convenient access to major highways and public transportation.
Rooms
8.0
The room, although a bit old and dark, was very clean and comfortable, just as shown on the website.
Service
7.0
The service was friendly, and the staff was accommodating despite the slight rush to vacate the room early.
Location
9.0
The hotel's location was great for visiting Canada's Wonderland and Vaughan Mills shopping center, with easy access to major highways and public transportation.
Dining
7.0
The self-service dining option provided a good variety of choices that were sufficient for our needs.
Facilities
7.0
The hotel offers basic facilities that cater to travelers' needs.
Shirley
United States,
March
2024
6.6/10
The hotel offered a variety of experiences for everyone but was in dire need of renovation and lacked basic facilities. The staff were friendly and helpful, making the check-in process smooth. The location was great for my needs but unfortunate timing impacted my travel plans. The dining options were good, with some limitations in timing. The facilities overall left room for improvement.
Rooms
6.0
The room was spacious, had a mini fridge, and was free. However, it was in dire need of renovation and lacked facilities like a mini safe or proper wardrobe.
Service
8.0
The staff were friendly and helpful.
Location
7.0
The location was great for access to where I needed to go, despite some unfavorable external events affecting travel plans.
Dining
7.0
The dining options were good, but some limitations in timing made it slightly inconvenient.
Facilities
5.0
The facilities were lacking and in need of improvement.
Derek
United States,
February
2024
7.6/10
The hotel is located in a quiet area of North York with easy access to major Toronto spots, offering clean and comfortable rooms with friendly staff. However, the surrounding food options are a bit far, and the service could be inconsistent.
Rooms
7.5
The rooms, though needing an update and cleaning, were comfortable and clean, including a mini fridge and microwave.
Service
7.0
The staff provided me with a discount and accommodated my wife's special gluten-free request, although there were some instances of rudeness.
Location
8.0
The hotel is conveniently located in North York, with easy access to shopping areas and public transportation, although some food options may be a bit far.
Dining
7.5
The dining options were better than expected, offering a good variety of items, though the overall experience was not overwhelming.
Facilities
8.0
The hotel offers nice facilities, including dry cleaning, housekeeping, and laundry services.
Value for Money
Inconsistent Service
Roger
United Kingdom,
January
2024
8.2/10
The hotel rooms were clean and comfortable, boasting a kitchenette. The service was excellent, with immediate corrections and kind gestures. The location offered proximity to various activities, despite some misleading information. The dining options were varied, and the facilities were well-maintained.
Rooms
9.0
The rooms were very nice, with comfortable beds and a clean location.
Service
9.0
The service was super helpful, kind, pleasant, and courteous.
Location
7.0
The location was good for outside activities, offering plenty of food options and proximity to shopping areas. However, it was unfortunate during a major weather event causing flight disruptions.
Dining
8.0
The dining was various and satisfying, with ample selections.
Facilities
8.0
The hotel facilities were well-maintained and offered satisfactory amenities.
Robert
United States,
May
2023
6.2/10
The hotel's location was quite a bit out of Toronto but was good for being close to downtown Toronto and Canada's Wonderland. The rooms were dated and filthy, and the oldest hotel pool I've seen in 20 years; however, the service was extremely friendly and efficient. The dining options were typical for a Holiday Inn Express.
Rooms
5.0
Despite the dated and filthy rooms and old pool, my room was spotless, the bed was comfortable, and the housekeeping staff were friendly.
Service
9.0
The service was extremely friendly, and the check-in process was smooth.
Location
7.0
The location was good, being close to downtown Toronto and Canada's Wonderland.
Dining
7.0
The dining options were typical for a Holiday Inn Express.
Facilities
5.0
The oldest hotel pool I've stayed at in 20 years.
Alison
United Kingdom,
May
2023
8.0/10
The hotel offers spacious rooms with good materials and perfect housekeeping practices, though it could use room darkening curtains. The service provided by the staff is fantastic. The location is a bit out of Toronto but convenient for those needing easy access to medical facilities. The dining experience is quite good, and the facilities are well-maintained. Pricing offers good value for money.
Rooms
8.0
The rooms are spacious with good materials, but would benefit from room darkening curtains.
Service
9.0
The staff is very helpful and kind, one of the great things about this hotel.
Location
7.0
The location is a bit out of Toronto but convenient for those needing easy access to medical facilities.
Dining
8.0
The dining experience is quite good with a decent selection, catering well to guests for several days.
Facilities
8.0
The facilities are well-maintained and offer wholesome amenities.
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